In this section we will speak about four very common mistakes in the client-designer relation, which is extremely important in the field of design. If this relation fails to be friendly and efficient, then the work will turn out to be a mess. Therefore, while the work is in progress, the client and the designer are only one team.
1. First of all, you are not supposed to tell the designer what he has to do word by word. What is more, the fact that you are paying him does not empower you to give him orders. However, it is not unusual that a stubborn client is determined to do something even when the designer advises him not to do it. This is not only a waste of money, but also a lack of respect for the person working with you, as a professional and as a human being. If you hire a designer, what you should expect from him is that he makes use of his skill, knowledge and creativity to help you create the best possible website, even though this website is not what you have in mind.
2. Given that design is based on ideas "which will later become graphic objects", a lack of these is certainly a problem. When the client does not have any ideas, or just cannot make himself clear, there is no work to be done. So you should try to think of some ideas, but also be able to communicate them in a clear, precise way. Otherwise, the work will be a failure.
3. Two mistakes converge when the designer refuses to listen to what his client suggests, or the comments he makes, just because he is not a professional: first, this designer is being arrogant and disrespectful; secondly, he is overlooking the fact that he has been hired precisely because of that, because he is a professional and knows best. Hence his task is to encourage his client to express his ideas and think of the best possible website. In other words, the designer should be a good help rather then an obstacle.
4. Lastly, remember that the client is not supposed to use the designer’s tools or programs, as this will only cause trouble. The best course of action is that each member of the team does his own thing. Therefore, it is the designer that should design by using the graphic tools, whereas you, the client, should limit yourself to offering some ideas, accepting or rejecting samples, etc.
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